The success or failure of a hotel today has come down to how customers rate their experience at the property and how they have shared these in the online world. The Social Profiling and […]
Author: NHANCENOW ACADEMY
8 NEW AGE EXPERIENCE ENHANCERS FOR YOUR DIGITAL GUESTS!
The last decade saw startup unicorns use the power of aggregation to provide much needed service experience at our doorsteps. This was made possible entirely due the rapid rise of Internet & Cloud storage which […]
Guest Experience is Undergoing a Generational Shift
“The times, they are a changing!” – Bob Dylan The Travel & Tourism Industry has been seeing unheard-of growth numbers in the last ten years. This has happened primarily due to the changing financial habits […]
The Age of Convenience – Bringing brands one step closer to their customers
Only a couple of decades ago, the quintessential match-viewing experience included adjusting the antenna for a better signal. How many of us even think of antennas today? That’s the mark DTH services made, not too […]
Customer Experience is undergoing a Generational Shift!
An obsession with a modern day phenomenon, messaging, is reshaping the way brands and consumers build relationships today. In business, relationships are everything. Simple, genuine human to human contacts which prioritized the smile that businesses […]